About Us

We started Wintarsons with a simple belief: protection should be affordable and human. Insurance isn’t just paperwork—it’s people helping people when life gets messy. That’s why we keep our cover fairly priced and our support personal. We speak in plain English, explain your options clearly, and act quickly when you need us, so small problems stay small and big ones feel manageable.

We’re passionate about making Home Emergency and Appliance cover affordable—and genuinely dependable when you need it most. Burst pipes flooding the kitchen, a boiler quitting on a freezing night, an appliance dying at the worst time: our job is to help UK homeowners, landlords, and families avoid hefty repair bills and get back on track quickly. Wintarsons began after our founders faced their own winter disaster—a burst pipe that left the house cold, chaotic, and stressed. That experience shaped our mission to build the cover we wished existed: fast to act, fair in approach, and focused on fixing the problem—not creating new ones.

Who We Protect

We're here for UK homeowners who want reliable cover without the ridiculous premiums. For landlords keeping properties safe and tenants happy. For families who can't afford surprise £500 repair bills when the fridge packs up on a Sunday.

Why We Do What We Do

Fair Pricing, Always

We ask, "What's right for you?"—not "How much can we charge?" That's why we lock in competitive rates with our No Price Hike Promise and a 14-day Money Back Guarantee. No surprises, just value.

Claims with Heart

We handle every call like it's for a family member—quick, compassionate, and no-fuss. 24/7 support means we're dispatching help anytime, even on holidays or at 2am, because emergencies don’t wait.

Engineers You Can Trust

We only partner with local, vetted pros—experts who nail first-time fixes with parts and labour included, so you can relax knowing it's done right.

What Real Peace of Mind Means to Us

Peace of mind isn't about dodging problems—it's the comfort of knowing reliable cover is there when you need it most, letting you focus on living your life. With Wintarsons, that means:

  • No Financial Shocks: Clear, upfront pricing with no hidden fees or renewal hikes—affordable protection that fits your budget.
  • Always Available: Round-the-clock helpline for instant help, because we know breakdowns happen anytime, and we're ready to jump in.
  • Quality Fixes That Last: Vetted engineers who solve issues properly the first time—no band-aids, just lasting solutions.
  • Personal Touch: You're never just a number—we listen, care, and treat you like family, backed by our FCA regulation (FRN 986536) and glowing 5-star Trustpilot reviews from real customers.